We’re excited to let you know that our new STEM Ambassadors platform will be launching in the next few weeks!
As you may have an activity scheduled during this time, here’s what you need to know:
The current platform will be offline from 4pm on Wednesday 23rd July – 9am on Friday 1st August while we get ready to make the switch. Thanks for your patience during this time.
What this means for your activity
Any activity you’ve arranged with a STEM Ambassador will still go ahead as planned, but you won’t be able to access the platform during the downtime. This includes messaging Ambassadors or viewing activity details.
If you need to stay in touch with an Ambassador during this time, we recommend reaching out now to exchange contact details, such as email addresses, so you can stay connected while the platform is unavailable.
Our support team will be available, but response times may be slower than usual around launch. Please note that we also won’t have full access to the platform during this time, so we might not be able to retrieve any data from it for you.
Training for the new platform
Join one of our training sessions to find out more about the new STEM Ambassadors platform. You will be shown how to post requests for Ambassadors, browse activities offered by Ambassadors and other key features. You can sign up for a training session here.
Questions?
You can find answers to common questions in our FAQs about the new STEM Ambassadors platform here.